{"id":12797,"date":"2021-02-17T09:56:02","date_gmt":"2021-02-17T08:56:02","guid":{"rendered":"https:\/\/franchiseoncloud.fr\/?p=12797"},"modified":"2025-11-13T11:35:56","modified_gmt":"2025-11-13T10:35:56","slug":"iso-9001-certification-accompagnement","status":"publish","type":"post","link":"https:\/\/cerca.io\/en\/iso-9001-certification-support\/","title":{"rendered":"ISO 9001: Our quality certification renewed for the third year running"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"12797\" class=\"elementor elementor-12797\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71b055fb elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"71b055fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6333ee\" data-id=\"a6333ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f1a8be5 elementor-widget elementor-widget-image\" data-id=\"f1a8be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2049\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article.png\" class=\"attachment-full size-full wp-image-21169\" alt=\"ISO 9001\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article.png 2049w, https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article-300x105.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article-1024x360.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article-768x270.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article-1536x540.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2021\/02\/news-iso-9001-Visuel-article-18x6.png 18w\" sizes=\"(max-width: 2049px) 100vw, 2049px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54afda9 elementor-widget elementor-widget-heading\" data-id=\"54afda9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ISO 9001<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0e3491 elementor-widget elementor-widget-heading\" data-id=\"f0e3491\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Our quality certification renewed for the third consecutive year<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54e7b40b elementor-widget elementor-widget-text-editor\" data-id=\"54e7b40b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div style=\"text-align: left;\">Today, at Cerca, formerly Franchise On Cloud, the whole team was mobilized \u2014 it was ISO 9001 audit day.<span style=\"color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; text-align: left;\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.0.0\/svg\/1f680.svg\" alt=\"\ud83d\ude80\" \/><\/span><\/div><div style=\"text-align: left;\">\u00a0<\/div><div style=\"text-align: left;\" class=\"translation-block\">The purpose of this audit: to verify the implementation of our quality policy <span style=\"text-decoration: underline;color: #1284e0\"><a style=\"color: #1284e0;text-decoration: underline\" href=\"https:\/\/certification.afnor.org\/qualite\/certification-afaq-iso-9001\" target=\"_blank\" rel=\"noopener nofollow\">ISO 9001<\/a><\/span>, the compliance of our continuous improvement processes, and the respect of GDPR rules, both within the scope of <span style=\"text-decoration: underline;color: #1284e0\"><a style=\"color: #1284e0;text-decoration: underline\" href=\"https:\/\/cerca.io\/en\/franchise-on-cloud-seul-logiciel-franchise-certifie-iso-9001\/\" target=\"_blank\" rel=\"noopener\">\u201cSoftware Publisher\u201d and \u201cTraining Organization\u201d<\/a><\/span>.<\/div><div style=\"text-align: left;\">Result: 0 non-conformities. A perfect score of 20\/20.<span style=\"color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; text-align: left;\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.0.0\/svg\/1f3af.svg\" alt=\"\ud83c\udfaf\" \/><\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1044071 elementor-widget elementor-widget-global elementor-global-20642 elementor-widget-image\" data-id=\"1044071\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/cerca.io\/en\/free-trial-foc-2\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2049\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article.png\" class=\"elementor-animation-bob attachment-full size-full wp-image-20041\" alt=\"franchisor\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article.png 2049w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article-300x105.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article-1024x360.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article-768x270.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article-1536x540.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/10\/ENG_cta-article-18x6.png 18w\" sizes=\"(max-width: 2049px) 100vw, 2049px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2934bbc elementor-widget elementor-widget-heading\" data-id=\"2934bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why be ISO 9001 certified for franchise management software?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f417031 elementor-widget elementor-widget-text-editor\" data-id=\"f417031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><div style=\"text-align: left;\" class=\"translation-block\">This certification is not just a label; it above all represents the commitment of all our employees to provide an optimal user experience for our many clients and to help them <span style=\"text-decoration: underline;color: #1284e0\"><a style=\"color: #1284e0;text-decoration: underline\" href=\"https:\/\/cerca.io\/en\/our-success-guarantee\/\" target=\"_self\">develop their brand with ambition and success<\/a><\/span>.<\/div><div style=\"text-align: left;\">\u00a0<\/div><div style=\"text-align: left;\">Thank you to our employees for their dedication. Thank you to our clients for their trust.<span style=\"color: rgba(0, 0, 0, 0.9); font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-weight: 400; text-align: left;\"><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/13.0.0\/svg\/1f642.svg\" alt=\"\ud83d\ude42\" \/><\/span><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-504c45a elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"504c45a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0426ad2\" data-id=\"0426ad2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42ad022 elementor-widget elementor-widget-heading\" data-id=\"42ad022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may also be interested in these articles: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6314b44 elementor-widget elementor-widget-global elementor-global-18806 elementor-widget-obfx-posts-grid\" data-id=\"6314b44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"obfx-posts-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"obfx-grid\"><div class=\"obfx-grid-container obfx-grid-mobile-1 obfx-grid-desktop-2\"><div class=\"obfx-grid-wrapper\"><article class=\"obfx-grid-col\"><div class=\"obfx-grid-col-image\" ><a href=\"https:\/\/cerca.io\/en\/extranet-crm-franchise-9-mistakes-to-avoid\/\" title=\"9 mistakes not to make when setting up a Franchise CRM or Extranet\"><img decoding=\"async\" width=\"1747\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2019\/09\/9-erreur-crm-franchise-minia.png\" class=\"img-responsive wp-post-image\" alt=\"9-error-crm-franchise-minia\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2019\/09\/9-erreur-crm-franchise-minia.png 1747w, https:\/\/cerca.io\/wp-content\/uploads\/2019\/09\/9-erreur-crm-franchise-minia-300x124.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2019\/09\/9-erreur-crm-franchise-minia-1024x422.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2019\/09\/9-erreur-crm-franchise-minia-768x317.png 768w\" sizes=\"(max-width: 1747px) 100vw, 1747px\" \/><\/a><\/div><div class=\"obfx-grid-col-content\">\t\t\t<h2 class=\"entry-title obfx-grid-title\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/cerca.io\/en\/extranet-crm-franchise-9-mistakes-to-avoid\/\" title=\"9 mistakes not to make when setting up a Franchise CRM or Extranet\">\n\t\t\t\t\t9 mistakes not to make when setting up a Franchise CRM or Extranet\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t<\/div><\/article><\/div><div class=\"obfx-grid-wrapper\"><article class=\"obfx-grid-col\"><div class=\"obfx-grid-col-image\" ><a href=\"https:\/\/cerca.io\/en\/simplify-your-digital-ecosystem-in-4-steps\/\" title=\"Simplify your digital ecosystem in 4 steps\"><img loading=\"lazy\" decoding=\"async\" width=\"1747\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article.png\" class=\"img-responsive wp-post-image\" alt=\"Article\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article.png 1747w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article-300x124.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article-1024x422.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article-768x317.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article-1536x633.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/07\/Article-18x7.png 18w\" sizes=\"(max-width: 1747px) 100vw, 1747px\" \/><\/a><\/div><div class=\"obfx-grid-col-content\">\t\t\t<h2 class=\"entry-title obfx-grid-title\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/cerca.io\/en\/simplify-your-digital-ecosystem-in-4-steps\/\" title=\"Simplify your digital ecosystem in 4 steps\">\n\t\t\t\t\tSimplify your digital ecosystem in 4 steps\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/h2>\n\t\t\t<\/div><\/article><\/div><\/div><!-- .obfx-grid-container --><\/div><!-- .obfx-grid -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>ISO 9001 Our quality certification renewed for the third consecutive year Today, at Cerca ex Franchise On Cloud, the whole team was on deck for the ISO 9001 audit. The purpose of this audit: to verify the application of our ISO 9001 quality policy, the compliance of continuous improvement processes, and adherence to GDPR rules for both the \"Software Publisher\" and \"Training Organization\" scopes. Result: 0 non-conformities. A score of 20\/20. Why be ISO 9001 certified for franchise management software? This certification is not just a label; it is above all the investment of all our employees to provide an optimal user experience to our many clients and enable them to develop their brand with ambition and success. Thank you to our employees for their investments. Thank you to our customers for their trust. You may be interested in these articles: UCAR chooses Franchise On Cloud New Cerca Interface: Personalize your knowledge base<\/p>","protected":false},"author":1,"featured_media":21170,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[63,109],"tags":[140,141,139],"class_list":["post-12797","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-articles-generaux","tag-en","tag-es","tag-fr"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/12797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/comments?post=12797"}],"version-history":[{"count":25,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/12797\/revisions"}],"predecessor-version":[{"id":21185,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/12797\/revisions\/21185"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/media\/21170"}],"wp:attachment":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/media?parent=12797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/categories?post=12797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/tags?post=12797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}