{"id":14519,"date":"2022-05-11T10:31:48","date_gmt":"2022-05-11T08:31:48","guid":{"rendered":"https:\/\/franchiseoncloud.fr\/?p=14519"},"modified":"2025-11-13T11:30:01","modified_gmt":"2025-11-13T10:30:01","slug":"du-changement-pour-les-evenements","status":"publish","type":"post","link":"https:\/\/cerca.io\/en\/changes-for-events\/","title":{"rendered":"Events and videoconferences: invitations made easy. Discover the new Help Center"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"14519\" class=\"elementor elementor-14519\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36be19e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"36be19e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b196db3\" data-id=\"b196db3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd7e34c elementor-widget elementor-widget-image\" data-id=\"cd7e34c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2049\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1.png\" class=\"attachment-full size-full wp-image-20726\" alt=\"new features helpcenter videoconferencing events\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1.png 2049w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1-300x105.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1-1024x360.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1-768x270.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1-1536x540.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2025\/09\/Visuel-article-1-18x6.png 18w\" sizes=\"(max-width: 2049px) 100vw, 2049px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d494a53 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"d494a53\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb7a001\" data-id=\"fb7a001\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-660b909 elementor-widget elementor-widget-text-editor\" data-id=\"660b909\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\"><strong>Discover the improvements made to invitations for both in-person and video conference events:<\/strong><\/p><p dir=\"ltr\">\ud83d\udce7 Reply directly to invitations from your inbox without moving a finger! (RSVP feature)<\/p><p dir=\"ltr\">\ud83c\udfa6 Video conference invitation: one email, that\u2019s all you need!<\/p><p dir=\"ltr\">\ud83d\udce2 \u201cHelp Center\u201d becomes \u201cCustomer Support\u201d to guide you even better.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e3de99 elementor-widget elementor-widget-heading\" data-id=\"8e3de99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udce7 Events: respond to an invitation directly by email (RSVP feature)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e37fa3 elementor-widget elementor-widget-text-editor\" data-id=\"7e37fa3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">You no longer need to log in to your platform space to confirm or decline your attendance at an event. You can now indicate your participation directly through the RSVP option included in the invitation email.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d31fc2c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"d31fc2c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d8c4b40\" data-id=\"d8c4b40\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78adb8e elementor-widget elementor-widget-image\" data-id=\"78adb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"128\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-1-1024x204.png\" class=\"attachment-large size-large wp-image-14523\" alt=\"new features helpcenter videoconferencing events\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-1-1024x204.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-1-300x60.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-1-768x153.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-1.png 1134w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ab8d16 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1ab8d16\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ab346d\" data-id=\"3ab346d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6fd0889 elementor-widget elementor-widget-text-editor\" data-id=\"6fd0889\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\"><strong>While awaiting your response, this event will appear in your email client\u2019s calendar.\u00a0<\/strong><\/p><p dir=\"ltr\">Below is an example of this feature in use on Outlook:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1cf9f69 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1cf9f69\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9dd083d\" data-id=\"9dd083d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fffc8cf elementor-widget elementor-widget-image\" data-id=\"fffc8cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"895\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3.png\" class=\"attachment-full size-full wp-image-14524\" alt=\"new features helpcenter videoconferencing events\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3.png 1920w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3-300x140.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3-1024x477.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3-768x358.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-3-1536x716.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec81dc6 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"ec81dc6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-acb6dd4\" data-id=\"acb6dd4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81342b8 elementor-widget elementor-widget-text-editor\" data-id=\"81342b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once the invitation has been accepted, you can access the email linked to the event at any time from your calendar. This allows you to join the event page by clicking the \u201cJOIN\u201d button. To find this button, go to the invitation email associated with the event in your email calendar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-735012b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"735012b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff9ebe1\" data-id=\"ff9ebe1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86568e1 elementor-widget elementor-widget-image\" data-id=\"86568e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1416\" height=\"871\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-5.png\" class=\"attachment-full size-full wp-image-14525\" alt=\"new features helpcenter videoconferencing events\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-5.png 1416w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-5-300x185.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-5-1024x630.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/rsvp-5-768x472.png 768w\" sizes=\"(max-width: 1416px) 100vw, 1416px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9cb9450 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"9cb9450\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f08bebb\" data-id=\"f08bebb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aab10b1 elementor-widget elementor-widget-heading\" data-id=\"aab10b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83c\udfa6 Video conference events: one email is all it takes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f4fdb elementor-widget elementor-widget-text-editor\" data-id=\"b4f4fdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">In connection with the email invitation process explained above, the email process for creating an event with video conferencing has also been updated to make it simpler.<\/p><p dir=\"ltr\" class=\"translation-block\">Indeed, <strong>invitees to a video conference now receive only one email (instead of two previously: one for the invitation and another for the connection).<\/strong> This single email now already contains the link to access the video conference event page.<\/p><p dir=\"ltr\"><strong>We remind you that you can access at any time the email containing the link to connect to the event page on your platform. To do so, simply click on the relevant event in your email calendar.<\/strong><\/p><p dir=\"ltr\" class=\"translation-block\"><span style=\"font-weight: 400\">When the event organizer has generated the video conference (<a href=\"https:\/\/www.microsoft.com\/fr-fr\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener nofollow\">Teams<\/a> or <a href=\"https:\/\/zoom.us\/\" target=\"_blank\" rel=\"noopener nofollow\">Zoom<\/a>), event guests will simply need to click the \u201cJoin the video conference\u201d button from the event page.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a12b61c elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"a12b61c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb50655\" data-id=\"bb50655\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a58c22 elementor-widget elementor-widget-image\" data-id=\"0a58c22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1264\" height=\"367\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/joindre-la-visio.png\" class=\"attachment-full size-full wp-image-14526\" alt=\"new features helpcenter videoconferencing events\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/joindre-la-visio.png 1264w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/joindre-la-visio-300x87.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/joindre-la-visio-1024x297.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/joindre-la-visio-768x223.png 768w\" sizes=\"(max-width: 1264px) 100vw, 1264px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72931fe elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"72931fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-36a32a4\" data-id=\"36a32a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa7be37 elementor-widget elementor-widget-text-editor\" data-id=\"fa7be37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">This will prevent people who did not accept the invitation to an event in the first email from receiving a second email containing the video conference link.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cef492 elementor-widget elementor-widget-heading\" data-id=\"7cef492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udce2 Help Center: Customer Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ad9572 elementor-widget elementor-widget-text-editor\" data-id=\"0ad9572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\" class=\"translation-block\"><span style=\"font-weight: 400\">The <strong>\u201cHelp Center\u201d menu becomes \u201cCustomer Support\u201d<\/strong>, but don\u2019t worry \u2014 its function remains the same. We\u2019ve simply grouped the tutorials and our support number in one place to make sure you\u2019ll always know how to reach us!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16d4a7b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"16d4a7b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-83e3fcd\" data-id=\"83e3fcd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-553b4ce elementor-widget elementor-widget-image\" data-id=\"553b4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1899\" height=\"903\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client.jpg\" class=\"attachment-full size-full wp-image-14527\" alt=\"events - help center\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client.jpg 1899w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client-300x143.jpg 300w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client-1024x487.jpg 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client-768x365.jpg 768w, https:\/\/cerca.io\/wp-content\/uploads\/2022\/03\/support-client-1536x730.jpg 1536w\" sizes=\"(max-width: 1899px) 100vw, 1899px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-391d85d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"391d85d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80ef0ba\" data-id=\"80ef0ba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ceea7c elementor-widget elementor-widget-text-editor\" data-id=\"5ceea7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>See you soon for new features! \ud83e\udd17<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-864e817 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"864e817\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b79241\" data-id=\"2b79241\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a9c79a elementor-widget elementor-widget-text-editor\" data-id=\"7a9c79a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"translation-block\"><strong>While waiting for the next new features in our tool, here\u2019s some reading<\/strong> \ud83d\udc47<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-248919d elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"248919d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d5590f\" data-id=\"1d5590f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a335ce elementor-widget elementor-widget-heading\" data-id=\"4a335ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may also be interested in these articles: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1942f29 elementor-grid-2 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"1942f29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;2&quot;,&quot;classic_masonry&quot;:&quot;yes&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23859 post type-post status-publish format-standard has-post-thumbnail hentry category-articles-generaux tag-fr\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cerca.io\/en\/exemple-de-dashboard-reseau\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1746\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog.png\" class=\"attachment-full size-full wp-image-23865\" alt=\"Dashboard r\u00e9seau\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog.png 1746w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog-300x124.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog-1024x422.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog-768x317.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog-1536x633.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Exemple-de-dashboard-reseau-Minia-blog-18x7.png 18w\" sizes=\"(max-width: 1746px) 100vw, 1746px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23834 post type-post status-publish format-standard has-post-thumbnail hentry category-non-classe-fr tag-fr\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cerca.io\/en\/les-7-kpi-retail-indispensables-pour-un-retailer\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1746\" height=\"720\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog.png\" class=\"attachment-full size-full wp-image-23837\" alt=\"KPI retail\" srcset=\"https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog.png 1746w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog-300x124.png 300w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog-1024x422.png 1024w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog-768x317.png 768w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog-1536x633.png 1536w, https:\/\/cerca.io\/wp-content\/uploads\/2026\/03\/Les-KPI-indispensables-pour-un-retailer-Minia-blog-18x7.png 18w\" sizes=\"(max-width: 1746px) 100vw, 1746px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez les optimisations r\u00e9alis\u00e9es sur les invitations aux \u00e9v\u00e9nements classiques et en\u00a0visioconf\u00e9rence\u00a0: \ud83d\udce7 R\u00e9pondre directement depuis sa boite mail aux invitations sans bouger ! (la fonction RSVP) \ud83c\udfa6 Invitation \u00e0 une visioconf\u00e9rence : un seul mail sinon rien ! \ud83d\udce2 \u00ab\u00a0Help Center\u00a0\u00bb devient \u00ab\u00a0Support client\u00a0\u00bb pour vous guider\u00a0davantage \ud83d\udce7\u00a0\u00c9v\u00e9nements : r\u00e9pondre \u00e0 une\u00a0invitation directement\u00a0par mail (la fonction RSVP) Il n\u2019est plus n\u00e9cessaire de se connecter \u00e0 votre espace sur la plateforme pour valider ou non votre participation \u00e0 un \u00e9v\u00e9nement. En effet, vous pouvez indiquer\u00a0votre participation ou non gr\u00e2ce au RSVP int\u00e9gr\u00e9 au mail d\u2019invitation.\u00a0 Dans l\u2019attente de votre r\u00e9ponse, cet \u00e9v\u00e9nement se retrouvera dans le calendrier de votre client mail.\u00a0 Ci-dessous, un exemple de cette utilisation sur Outlook : Une fois l\u2019invitation accept\u00e9e, vous pourrez retrouver \u00e0 tout moment le mail rattach\u00e9 \u00e0 cet \u00e9v\u00e9nement dans votre calendrier. Ainsi, vous serez en mesure de rejoindre la page de l\u2019\u00e9v\u00e9nement en cliquant sur le bouton \u201cPARTICIPER\u201d. Pour retrouver ce bouton, rendez-vous dans le mail d&rsquo;invitation li\u00e9 \u00e0 l&rsquo;\u00e9v\u00e9nement dans votre calendrier de mail. \ud83c\udfa6\u00a0\u00c9v\u00e9nements en visioconf\u00e9rence : un seul mail suffit En rapport avec le processus d&rsquo;invitation par mail expliqu\u00e9 juste au-dessus, le processus de mail pour la cr\u00e9ation d&rsquo;\u00e9v\u00e9nement avec visioconf\u00e9rence a \u00e9galement chang\u00e9 pour \u00eatre simplifi\u00e9. En effet,\u00a0les invit\u00e9s \u00e0 une visioconf\u00e9rence ne re\u00e7oivent plus qu&rsquo;un seul mail (au lieu de deux mails auparavant : le premier pour l&rsquo;invitation, le deuxi\u00e8me pour la connexion) .\u00a0Cet unique mail contient \u00e0 pr\u00e9sent d\u00e9j\u00e0 le lien pour acc\u00e9der \u00e0 la page de l&rsquo;\u00e9v\u00e9nement en visioconf\u00e9rence. Nous vous rappelons que vous pouvez retrouver \u00e0 tout moment le mail qui contient le lien pour vous connecter \u00e0 la page de l&rsquo;\u00e9v\u00e9nement sur votre plateforme. Pour ce faire,\u00a0il suffit de cliquer sur l&rsquo;\u00e9v\u00e9nement concern\u00e9 dans votre calendrier de mail. Lorsque l&rsquo;organisateur de l&rsquo;\u00e9v\u00e9nement aura g\u00e9n\u00e9r\u00e9 la visioconf\u00e9rence (Teams ou Zoom), les invit\u00e9s de l&rsquo;\u00e9v\u00e9nement n&rsquo;auront plus qu&rsquo;\u00e0 cliquer sur le bouton \u00ab\u00a0Joindre la visioconf\u00e9rence\u00a0\u00bb depuis la page de l&rsquo;\u00e9v\u00e9nement.\u00a0 Cela permettra d&rsquo;\u00e9viter que les personnes qui n&rsquo;avaient pas accept\u00e9 de participer \u00e0 un \u00e9v\u00e9nement avec le premier mail ne re\u00e7oivent pas le deuxi\u00e8me mail contenant le lien pour la visioconf\u00e9rence. \ud83d\udce2 Help Center :\u00a0Support client Le Menu\u00a0\u201cHelp Center\u201d devient \u201cSupport Client\u201d, mais pas d\u2019inqui\u00e9tude, sa fonction reste la m\u00eame. On a juste regroup\u00e9 les tutoriels et notre num\u00e9ro d&rsquo;assistance au m\u00eame endroit pour \u00eatre certain que vous saurez comment nous contacter ! \u00c0 tr\u00e8s vite pour de nouvelles fonctionnalit\u00e9s !\u00a0\ud83e\udd17 En attendant les prochaines nouveaut\u00e9s de notre outil, un peu de lecture \ud83d\udc47\u00a0 Ces articles peuvent vous int\u00e9resser :<\/p>","protected":false},"author":1,"featured_media":20727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[103,63],"tags":[139],"class_list":["post-14519","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fonctionnalites","category-blog","tag-fr"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/14519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/comments?post=14519"}],"version-history":[{"count":24,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/14519\/revisions"}],"predecessor-version":[{"id":20899,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/posts\/14519\/revisions\/20899"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/media\/20727"}],"wp:attachment":[{"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/media?parent=14519"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/categories?post=14519"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cerca.io\/en\/wp-json\/wp\/v2\/tags?post=14519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}