{
    "id": 21897,
    "date": "2025-08-20T17:04:36",
    "date_gmt": "2025-08-20T15:04:36",
    "guid": {
        "rendered": "https:\/\/cerca.io\/?page_id=21897"
    },
    "modified": "2025-08-22T09:44:12",
    "modified_gmt": "2025-08-22T07:44:12",
    "slug": "12-differents-modes-de-resolution-des-conflits",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/cerca.io\/fr_fr\/12-differents-modes-de-resolution-des-conflits\/",
    "title": {
        "rendered": "12 – Gestion des litiges – Les diff\u00e9rents modes de r\u00e9solution des conflits"
    },
    "content": {
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data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0220028 elementor-widget elementor-widget-image\" data-id=\"0220028\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/cerca.io\/wp-content\/uploads\/elementor\/thumbs\/cahier-de-vacances-juridique-2025-logo-r8vr484z4ue21csx6ar6gp33dla1vrqxbt3if339dk.png\" title=\"cahier-de-vacances-juridique-2025-logo\" alt=\"cahier-de-vacances-juridique-2025-logo\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb7d0c0 elementor-widget elementor-widget-shortcode\" data-id=\"bb7d0c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div data-opinionstage-embed-url=\"https:\/\/www.opinionstage.com\/api\/v1\/widgets\/cara-boudrissi\/52b157e9-6559-49fa-8796-73655b076d94\/code.json?width=\" style=\"display: none; visibility: hidden;\"><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-621e982 elementor-widget elementor-widget-shortcode\" data-id=\"621e982\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div data-opinionstage-embed-url=\"https:\/\/www.opinionstage.com\/api\/v1\/widgets\/cara-boudrissi\/e2ef8c63-79fd-4d69-bc14-b0b1d1f09b67\/code.json?width=\" style=\"display: none; visibility: hidden;\"><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97a1aff elementor-widget elementor-widget-shortcode\" data-id=\"97a1aff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div data-opinionstage-embed-url=\"https:\/\/www.opinionstage.com\/api\/v1\/widgets\/cara-boudrissi\/f7d67041-7e1a-4826-8f30-177bf5537cb7\/code.json?width=\" style=\"display: none; visibility: hidden;\"><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b8cb109 elementor-section-full_width elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"b8cb109\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-aabb035\" data-id=\"aabb035\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eae79b2 elementor-widget elementor-widget-text-editor\" data-id=\"eae79b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-key=\"N8qTa\" data-pm-slice=\"1 1 []\"><strong>\ud83c\udf93 Cet \u00e9t\u00e9, r\u00e9visez les bases du droit de la franchise (sans prise de t\u00eate) avec Cerca et Cecile Peskine :<\/strong><\/p><p data-key=\"N8qTa\" data-pm-slice=\"1 1 []\">Une mini-formation pens\u00e9e pour les professionnels de r\u00e9seaux, en partenariat avec <strong>C\u00e9cile Peskine<\/strong>, avocate sp\u00e9cialis\u00e9e en droit de la distribution du cabinet Linkea.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c39872f elementor-widget elementor-widget-heading\" data-id=\"c39872f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u270d\ufe0f Pourquoi cette s\u00e9rie ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a31bb8 elementor-widget elementor-widget-text-editor\" data-id=\"3a31bb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-key=\"N8qTa\" data-pm-slice=\"1 1 []\">Parce qu\u2019un r\u00e9seau solide repose sur une compr\u00e9hension partag\u00e9e des r\u00e8gles du jeu.<br \/>Et parce qu\u2019on n\u2019a pas toujours le temps, dans le quotidien, de revenir sur les fondamentaux.<\/p><p data-key=\"FKZx8\">Cette s\u00e9rie a \u00e9t\u00e9 con\u00e7ue pour vous aider \u00e0 (re)voir l\u2019essentiel, <strong>en vid\u00e9os courtes et accessibles<\/strong>, accompagn\u00e9es de petits quiz interactifs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24ac506 elementor-widget elementor-widget-heading\" data-id=\"24ac506\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\uddd3\ufe0f Comment \u00e7a fonctionne ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af51ff7 elementor-widget elementor-widget-text-editor\" data-id=\"af51ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Chaque \u00e9pisode traite d\u2019un <strong>point cl\u00e9 du droit de la franchise<\/strong>, expliqu\u00e9 de fa\u00e7on claire et concr\u00e8te<\/li><\/ul><ul class=\"list-el\" data-key=\"lVVdj\"><li data-key=\"Uw6LH\"><p data-key=\"DKeOA\">Vous pouvez les suivre <strong>\u00e0 votre rythme<\/strong>, dans l\u2019ordre ou \u00e0 la vol\u00e9e<\/p><\/li><li data-key=\"iVxuI\"><p data-key=\"hmm1L\">Pas de compte ou d\u2019inscription payante, pas de score officiel \u2014 juste un bon moyen de v\u00e9rifier ce que vous savez (ou pensiez savoir \ud83d\ude09)<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba56897 elementor-widget elementor-widget-heading\" data-id=\"ba56897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\ude80 Pour qui ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-142a4ce elementor-widget elementor-widget-text-editor\" data-id=\"142a4ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-key=\"XuRNI\">Cette s\u00e9rie s\u2019adresse \u00e0 :<\/p><ul class=\"list-el\" data-key=\"PzKqY\"><li data-key=\"7AUtO\"><p data-key=\"xFe2a\">Celles et ceux qui travaillent dans un r\u00e9seau de franchise (ou qui veulent en cr\u00e9er un)<\/p><\/li><li data-key=\"6dDYg\"><p data-key=\"70F95\">Les \u00e9quipes si\u00e8ge, franchis\u00e9s, futurs candidats, ou toute personne impliqu\u00e9e dans l\u2019accompagnement juridique ou op\u00e9rationnel<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5898be4 elementor-widget elementor-widget-heading\" data-id=\"5898be4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83c\udfa5 \u00c9pisode 13 : Comprendre le r\u00f4le du contrat de franchise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b2f00d elementor-widget elementor-widget-text-editor\" data-id=\"8b2f00d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-key=\"5Gmxa\" data-pm-slice=\"1 1 []\">Ce th\u00e8me est d\u00e9coup\u00e9 en trois vid\u00e9os compl\u00e9mentaires, \u00e0 suivre \u00e0 votre rythme :<br \/><br \/>\u25b6\ufe0f <strong>Vid\u00e9o 1 \u2013 M\u00e9diation, conciliation : r\u00e9gler un conflit sans passer par le tribunal<\/strong><\/p><p>Avant d\u2019aller en justice, d\u2019autres voies existent.<br \/>Comment fonctionnent la m\u00e9diation et la conciliation en franchise ?<br \/>Dans quels cas les privil\u00e9gier, et quels r\u00e9sultats peut-on en attendre ?<\/p><p data-key=\"czpmw\">\u25b6\ufe0f <strong>Vid\u00e9o 2 \u2013 Justice ou arbitrage : que faire quand le conflit s\u2019envenime ?<\/strong><\/p><p>Quand le dialogue ne suffit plus, il faut trancher.<br \/>Quelle est la diff\u00e9rence entre une proc\u00e9dure judiciaire classique et un arbitrage priv\u00e9 ?<br \/>Et comment choisir la bonne option selon la nature du litige ?<\/p><p data-key=\"K6KiR\">\u25b6\ufe0f <strong>Vid\u00e9o 3 \u2013 Franchiseur condamn\u00e9 : quelles cons\u00e9quences concr\u00e8tes ?<\/strong><\/p><p>Que se passe-t-il si une d\u00e9cision judiciaire donne raison au franchis\u00e9 ?<br \/>Impact sur le contrat, le r\u00e9seau, la r\u00e9putation\u2026<br \/>Un rappel des enjeux pour le franchiseur, bien au-del\u00e0 de la simple sanction financi\u00e8re.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63c095a elementor-widget elementor-widget-heading\" data-id=\"63c095a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83c\udfa5 Prochainement\u2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-753299e elementor-widget elementor-widget-text-editor\" data-id=\"753299e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #153c57;\"><a style=\"color: #153c57;\" href=\"https:\/\/cerca.io\/fr_fr\/1-comprendre-le-role-du-contrat\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>\u00c9pisode 1 &#8211; Comprendre le r\u00f4le du contrat de franchise<\/strong><\/span><\/a><\/span><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/2-les-elements-cles-a-connaitre\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline; color: #153c57;\"><strong>\u00c9pisode 2 &#8211; les fondamentaux et les \u00e9l\u00e9ments cl\u00e9s \u00e0 conna\u00eetre du contrat de franchise<\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/3-clauses-cles-dun-contrat-de-franchise\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 3 &#8211; Ce qu\u2019il faut absolument savoir sur les clauses d\u2019un contrat de franchise<\/span><\/strong><\/span><\/a><\/p><p><strong><span style=\"text-decoration: underline; color: #153c57;\"><a style=\"color: #153c57; text-decoration: underline;\" href=\"https:\/\/cerca.io\/fr_fr\/4-les-autres-formes-de-contrats-de-distribution\/\" target=\"_blank\" rel=\"noopener\">\u00c9pisode 4 &#8211; les autres types de contrats de distribution, au-del\u00e0 du contrat de franchise<\/a><\/span><\/strong><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/5-le-document-dinformation-precontractuel-ce-que-dit-la-loi-et-comment-le-definir\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 5 &#8211; Le DIP : ce que dit la loi et comment le comprendre<\/span><\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/6-le-document-dinformation-precontractuel-que-doit-il-obligatoirement-contenir\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 6 &#8211; DIP, que doit-il obligatoirement contenir ?<\/span><\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/7-devoirs-respectifs-des-parties-au-contrat-de-franchise\/\" target=\"_blank\" rel=\"noopener\"><strong><span style=\"text-decoration: underline;\"><span style=\"color: #153c57; text-decoration: underline;\">\u00c9pisode 7 &#8211; Comprendre les obligations du franchiseur et du franchis\u00e9<\/span><\/span><\/strong><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/8-comprendre-leurs-obligations-contractuelles\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 8 &#8211; Les obligations contractuelles respectives du franchiseur et du franchis\u00e9<\/span><\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/9-pour-aller-plus-loin\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 9 &#8211; Franchiseur vs franchis\u00e9 : pour aller plus loin sur les obligations contractuelles<\/span><\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/10-connaitre-et-surveiller\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 10 &#8211; Les clauses sensibles du contrat de franchise : les clauses \u00e0 conna\u00eetre et \u00e0 surveiller<\/span><\/strong><\/span><\/a><\/p><p><a href=\"https:\/\/cerca.io\/fr_fr\/11-les-litiges-les-plus-frequents\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #153c57;\"><strong><span style=\"text-decoration: underline;\">\u00c9pisode 11 &#8211; Gestion des litiges en franchise : les litiges les plus fr\u00e9quents<\/span><\/strong><\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>",
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        "rendered": "<p>\ud83c\udf93 Cet \u00e9t\u00e9, r\u00e9visez les bases du droit de la franchise (sans prise de t\u00eate) avec Cerca et Cecile Peskine : Une mini-formation pens\u00e9e pour les professionnels de r\u00e9seaux, en partenariat avec C\u00e9cile Peskine, avocate sp\u00e9cialis\u00e9e en droit de la distribution du cabinet Linkea. \u270d\ufe0f Pourquoi cette s\u00e9rie ? Parce qu\u2019un r\u00e9seau solide repose sur une compr\u00e9hension partag\u00e9e des r\u00e8gles du jeu.Et parce qu\u2019on n\u2019a pas toujours le temps, dans le quotidien, de revenir sur les fondamentaux. Cette s\u00e9rie a \u00e9t\u00e9 con\u00e7ue pour vous aider \u00e0 (re)voir l\u2019essentiel, en vid\u00e9os courtes et accessibles, accompagn\u00e9es de petits quiz interactifs. \ud83d\uddd3\ufe0f Comment \u00e7a fonctionne ? Chaque \u00e9pisode traite d\u2019un point cl\u00e9 du droit de la franchise, expliqu\u00e9 de fa\u00e7on claire et concr\u00e8te Vous pouvez les suivre \u00e0 votre rythme, dans l\u2019ordre ou \u00e0 la vol\u00e9e Pas de compte ou d\u2019inscription payante, pas de score officiel \u2014 juste un bon moyen de v\u00e9rifier ce que vous savez (ou pensiez savoir \ud83d\ude09) \ud83d\ude80 Pour qui ? Cette s\u00e9rie s\u2019adresse \u00e0 : Celles et ceux qui travaillent dans un r\u00e9seau de franchise (ou qui veulent en cr\u00e9er un) Les \u00e9quipes si\u00e8ge, franchis\u00e9s, futurs candidats, ou toute personne impliqu\u00e9e dans l\u2019accompagnement juridique ou op\u00e9rationnel \ud83c\udfa5 \u00c9pisode 13 : Comprendre le r\u00f4le du contrat de franchise Ce th\u00e8me est d\u00e9coup\u00e9 en trois vid\u00e9os compl\u00e9mentaires, \u00e0 suivre \u00e0 votre rythme : \u25b6\ufe0f Vid\u00e9o 1 \u2013 M\u00e9diation, conciliation : r\u00e9gler un conflit sans passer par le tribunal Avant d\u2019aller en justice, d\u2019autres voies existent.Comment fonctionnent la m\u00e9diation et la conciliation en franchise ?Dans quels cas les privil\u00e9gier, et quels r\u00e9sultats peut-on en attendre ? \u25b6\ufe0f Vid\u00e9o 2 \u2013 Justice ou arbitrage : que faire quand le conflit s\u2019envenime ? Quand le dialogue ne suffit plus, il faut trancher.Quelle est la diff\u00e9rence entre une proc\u00e9dure judiciaire classique et un arbitrage priv\u00e9 ?Et comment choisir la bonne option selon la nature du litige ? \u25b6\ufe0f Vid\u00e9o 3 \u2013 Franchiseur condamn\u00e9 : quelles cons\u00e9quences concr\u00e8tes ? Que se passe-t-il si une d\u00e9cision judiciaire donne raison au franchis\u00e9 ?Impact sur le contrat, le r\u00e9seau, la r\u00e9putation\u2026Un rappel des enjeux pour le franchiseur, bien au-del\u00e0 de la simple sanction financi\u00e8re. \ud83c\udfa5 Prochainement\u2026 \u00c9pisode 1 &#8211; Comprendre le r\u00f4le du contrat de franchise \u00c9pisode 2 &#8211; les fondamentaux et les \u00e9l\u00e9ments cl\u00e9s \u00e0 conna\u00eetre du contrat de franchise \u00c9pisode 3 &#8211; Ce qu\u2019il faut absolument savoir sur les clauses d\u2019un contrat de franchise \u00c9pisode 4 &#8211; les autres types de contrats de distribution, au-del\u00e0 du contrat de franchise \u00c9pisode 5 &#8211; Le DIP : ce que dit la loi et comment le comprendre \u00c9pisode 6 &#8211; DIP, que doit-il obligatoirement contenir ? \u00c9pisode 7 &#8211; Comprendre les obligations du franchiseur et du franchis\u00e9 \u00c9pisode 8 &#8211; Les obligations contractuelles respectives du franchiseur et du franchis\u00e9 \u00c9pisode 9 &#8211; Franchiseur vs franchis\u00e9 : pour aller plus loin sur les obligations contractuelles \u00c9pisode 10 &#8211; Les clauses sensibles du contrat de franchise : les clauses \u00e0 conna\u00eetre et \u00e0 surveiller \u00c9pisode 11 &#8211; Gestion des litiges en franchise : les litiges les plus fr\u00e9quents<\/p>",
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