Day: July 29, 2024

Everyone’s talking about it—Cerca has made it happen. ✨ Generative Artificial Intelligence (AI) is coming to your favorite collaborative platform. Chatbots, content writing assistance, accelerated training course creation… All these tools are essential, not only for network leadership but also for site managers and employees in their day-to-day work (keep in mind that fewer than 10 % will be using AI by 2024; source: 20th annual FFF/B.P survey). 🧐 We’ve prioritized them: AI is available in our mobile app for everyday use by field teams. 👉 Here’s an example of how it works: A franchisee or their employee consults your online operations manual by asking a specific question directly. The virtual assistant provides an immediate answer, allowing them to continue with their task and taking the pressure off your support teams. Many features enhance the user experience: unanswered questions are tracked and feed into your reporting and content updates; responses are filtered based on the employee’s role; and multiple languages are available for translating responses. Don’t get left behind. Integrate AI into your retail strategy today. Follow the lead of the 400 retailers who trust us. Join the Cerca revolution. Sign up for my free trial! Watch the video to see the first preview of this new feature ⬇ https://www.youtube.com/watch?v=Rr3-T7c6Ay0https://youtu.be/Vu3UyvYgur4https://youtu.be/axOpUZTk9Oc You might also be interested in these articles: