Franchisors, are you tired of losing candidates due to negligence, wasting time on daily micro-tasks that are time-consuming but essential, and do you want to optimize your internal organization to grow your network faster and stronger? What are you waiting for to start using franchise management software?
The Management software Traditional tools give you the ability to perform several automated actions on your quotes (editing, modifying, organizing, etc.). They also allow you to keep a history of all your prospects. But specialized franchise management software like... Cerca raise the bar even higher!
Manage on the same platform the recruitment of your candidates, from lead generation to the signing of the FDD, the management of your network, the oversight of new store openings, simplified and centralized order management for your franchisees, and many other tools that will quickly become essential to your daily operations! In this article, discover the 5 key features of franchise management software.
Recruiting your future franchisees
The franchisor must not be limited to attract candidates, it must reach out to them through different channels: social media, trade shows, advertising campaigns, prospecting, etc. But above all, it must take care of them! Managing a whole pool of candidates, their progress in the process, and their level of interest can quickly become time-consuming and inefficient if not optimized. Fortunately for you, there are features to recruit and manage your franchisees with peace of mind ! This way, you will no longer forget to call back a candidate and won’t risk losing a potential future franchisee!
Save valuable time in the tracking of your candidates thanks to features such as: automatic lead capture, the setup of a personalized candidate portal, a franchisor space to focus on your follow-up calls and candidate tracking, electronic signing of your FDDs, etc.
Managing your network
To inspire your franchisees to stay within your network, they need to feel fulfilled so that they renew their contract, which means they must be well taken care of. And for that, nothing beats good network support! Network facilitators are there to create the link between franchisees and the head office to ensure everything runs smoothly. This responsibility does not rest entirely on their shoulders but on the franchisor’s—meaning yours!
To help you manage your network, you can rely on a franchise management tool. It will allow you to access several features for streamline and centralize network operations on a single platform. In particular, you will be able to provide a knowledge base containing the operating manual and various documents essential to the life of a franchisee, in all formats (text, interactive catalog, video, etc.).
You will be able to unite your network by sharing news, information about upcoming events, organizing sales challenges between different entities, or conducting surveys to improve certain aspects or find out what franchisees think about your brand.
Don't forget the essentials for sustain your network : communicate with your franchisees, but also with your network coordinators! Communication is simplified with the features offered by Cerca entre las que se incluye la posibilidad de gestionar grupos de trabajo privados o públicos con hilos de discusión, o compartir informes de visitas fácilmente a través de la plataforma para mantener el contacto con la dirección de la red.
Finally, don't lose sight of one of your commitments as a franchisorYou have a duty to train your franchisees. With a franchise management software, Creating training courses has never been easier! Create interactive e-learning courses (text, images, video) with questionnaires, tests, and online results, and receive detailed reports at the end of the franchisee training!
Managing sales outlet openings
The opening of different locations with the same number of employees, reduce opening times and accelerate the start of operationsManaging the progress of work or all internal and external stakeholders are issues that all franchisors face. A software from franchise management With a module for managing openings and construction projects to oversee your openings, it will truly change your daily life as a franchisor and help you achieve your goals by opening more establishments in less time, but above all in a more optimal way!
With the module Cerca, You can centralize all tasks to manage all your openings with peace of mind. With just one click, you can see an overview of all ongoing projects, then the details of each opening, with the option to assign tasks and set up automatic reminders and alerts if deadlines are exceeded. Tasks can be assigned not only to internal staff but also to external partners (craftsmen, lawyers, architects).
yYou can also create templates for project management to plan and guide the teams' daily work, facilitating the day-to-day organization of opening projects and ensuring that nothing is overlooked in the heat of the moment! Numerous settings are available to ensure that everything runs as smoothly as possible.
Online management of internal orders for your sales outlets
Centralize all supplier orders in one e-commerce interface, How does that sound? This is another feature available with franchise management software. With this tool, your points of sale can order various marketing products (goodies, textiles, communication documents) or other items (food, office supplies) from different suppliers on your own e-commerce site 24 hours a day. This means you save time and offer franchisees a high value-added service, giving them the convenience of using a single platform.
For your development team, it's a real purchasing center for all points of sale and access to the administrator interface to track all orders (inventory management, franchisee billing, automatic calculation of supplier payments and margins, turnover, shipping cost calculation, multi-supplier management). And that's not all! Thanks to the automation of communication media customization, your franchisees can customize their communication documents directly on their online space and order independently: what a joy!
Legal and financial assistance
And finally, the icing on the cake, u franchise management software such as Cerca also includes more advanced features, particularly regarding the parts legal and financial. Indeed, these aspects are often difficult to integrate for franchisees or new employees at the head of the network, who are not necessarily experts in the field. Here, there is no room for ambiguity! Everything is mapped out in the software, whether it concerns candidates and franchisees or the operating manual.
The electronic signature (via yousign integrated into our software) of D.I.P.s and other documents integrated into your management software allows you to have all documents accessible in one place, and findable in just a few clicks in the digital safe, and this for 10 years! As a result, D.I.P.s are signed more quickly and in greater numbers.
Economical and practical, the digital signature Yousign saves you a lot of time, but also allows you to track compliance with the 21-day deadline between signing the DIP and the of a franchise contract. This functionality It also shows your candidates that your brand is modern and dynamic. Finally, software such as this allows you to easily obtain financial reports with the network's turnover, automatically calculate royalties, monitor your teams' performance, and more. Among other things, this reporting tool will enable you to identify areas for improvement, potential bottlenecks, and ways to improve your internal processes.
As you can see, using candidate management software such as Cerca can significantly change your daily life as a franchisor, but also that of your teams! Fewer time-consuming tasks, greater productivity: the time saved can then be devoted to what matters most, developing your franchise network.
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