Events and videoconferences: invitations made easy. Discover the new Help Center

new features helpcenter videoconferencing events

Discover the improvements made to invitations for both in-person and video conference events:

📧 Reply directly to invitations from your inbox without moving a finger! (RSVP feature)

🎦 Video conference invitation: one email, that’s all you need!

📢 “Help Center” becomes “Customer Support” to guide you even better.

📧 Events: respond to an invitation directly by email (RSVP feature)

You no longer need to log in to your platform space to confirm or decline your attendance at an event. You can now indicate your participation directly through the RSVP option included in the invitation email. 

new features helpcenter videoconferencing events

While awaiting your response, this event will appear in your email client’s calendar. 

Below is an example of this feature in use on Outlook:

new features helpcenter videoconferencing events

Once the invitation has been accepted, you can access the email linked to the event at any time from your calendar. This allows you to join the event page by clicking the “JOIN” button. To find this button, go to the invitation email associated with the event in your email calendar.

new features helpcenter videoconferencing events

🎦 Video conference events: one email is all it takes

In connection with the email invitation process explained above, the email process for creating an event with video conferencing has also been updated to make it simpler.

Indeed, invitees to a video conference now receive only one email (instead of two previously: one for the invitation and another for the connection). This single email now already contains the link to access the video conference event page.

We remind you that you can access at any time the email containing the link to connect to the event page on your platform. To do so, simply click on the relevant event in your email calendar.

When the event organizer has generated the video conference (Teams or Zoom), event guests will simply need to click the “Join the video conference” button from the event page.

new features helpcenter videoconferencing events

This will prevent people who did not accept the invitation to an event in the first email from receiving a second email containing the video conference link.

📢 Help Center: Customer Support

The “Help Center” menu becomes “Customer Support”, but don’t worry — its function remains the same. We’ve simply grouped the tutorials and our support number in one place to make sure you’ll always know how to reach us!

events - help center

See you soon for new features! 🤗

While waiting for the next new features in our tool, here’s some reading 👇

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