We’re delighted to present the latest developments in the redesign of our Cerca solution. This week, we’re highlighting our knowledge base, an essential section for any multi-site network.
A clean, modern interface for your knowledge base
We have carefully redesigned the interface to make it both modern and streamlined. This new aesthetic does not sacrifice functionality — every element has been crafted to provide a smooth and enjoyable user experience. The visual customization options allow you to create an interface that perfectly reflects your network’s identity, while remaining elegant and professional.
Enhanced customization
Just like the homepage, the knowledge base now benefits from new customization options. With this new interface, you can add personalized covers to your books using images, colors, and icons. This visual customization makes your resources more engaging and easy to access, helping users quickly identify the most important information.
Simplified publishing
Add and edit the content of your books and book groups directly from the knowledge base, without going through complex administration menus. This feature makes resource management more intuitive and efficient, ideal for quick and accurate updates. No more back-and-forth through complicated menus, everything is accessible in just a few clicks, ensuring optimized management of your documentation.
Training and commitment for your network
The knowledge base is not just a document management tool — it’s also a powerful way to enhance training and engagement across your network. By centralizing all your educational and informational resources in one place, you make it easier for your employees and/or franchisees to access the information they need. Whether it’s procedure guides, training videos, or PDF documents, everything is now accessible in a smooth and intuitive way.
Your resources wherever you are
With the new knowledge base interface, accessing your resources has never been easier. Thanks to our mobile application, your team members can view and edit content directly from their smartphone or tablet, wherever they are. This increased mobility provides maximum flexibility and ensures that your teams remain connected and informed at all times, without being limited by office access.
Control and safety always at the heart of our solution
The security of your information is our top priority. You can still precisely control who has access to specific resources. The advanced permission settings allow you to restrict access to sensitive documents and ensure that only authorized users can view or edit content — even though this no longer takes place in the Administration menu. This feature is essential for protecting the confidential information within your network.
We are confident that these improvements will strengthen both skills and engagement within a multi-site network, while providing a more enjoyable and efficient user experience.
Looking for a turnkey solution that also adapts to your needs? Join the Cerca revolution and request your free, no-obligation 1-month trial today.
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