AI comes to Cerca

IA

Many talk about it, Cerca did it.

✨ Generative Artificial Intelligence (AI) is coming to your favorite collaborative platform.
 
Chatbots, content writing assistance, accelerated course creation… All these tools are essential not only for head offices, but also for local managers and teams in their daily operations. (Let’s not forget that fewer than 10% are using AI in 2024; source: 20th Annual FFF / Banque Populaire Survey). 🧐
 
We designed it with them in mind first: AI is now available in our mobile app, making it easy for field teams to use it in their daily work.
 
👉 Here’s our first use case:
 
A franchisee or one of their team members consults your online operations manual by directly asking a specific question. The virtual assistant provides an instant answer, allowing them to continue their task while reducing the workload of your support teams.
 
Many features enhance the user experience: unanswered questions are tracked, feeding your reporting and content updates. Answers are filtered based on the user’s role, and multiple languages are available for automated response translation.
 
Don’t get left behind. Integrate AI into your brand strategy today. Join the 400 brands that already trust us. 👉 Be part of the Cerca revolution.

🎥 Watch the first sneak peek of this new feature in video ⬇

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