Enhance your network’s customer service management. 🌟 Discover the latest updates to our integrated ticketing module:
✨ Create response templates in a snap
📌 Filter your tickets by manager
📊 Export your data with flexibility
🗂️ Stay organized, eliminate delays
🔍 Add details to your tickets discreetly
Create templates in the blink of an eye
Save time: Create and use your own response templates
Reply to frequent requests in just a few clicks and provide consistent, personalized answers. This smart automation saves you valuable time, allowing you to focus on more strategic tasks and foster the growth of your network.
Filter your tickets by presenter
Easily manage the tickets allocated to each presenter
With these filters, optimize the distribution of your tickets and enhance the efficiency of your customer support across your franchise network.
Stay organized, eliminate delays
Stay organized and avoid delays
Keep full control over critical deadlines. If the due date matches the current day, it appears in orange so you never miss a deadline. Tasks with overdue dates are displayed in bright red. These small improvements help you act faster and ensure optimal responsiveness.
Export your data flexibly
Export forms or tickets according to your needs, with total flexibility
Discover our new export-by-category feature! Easily select a specific category in the filters, then click “📥 Export” to quickly retrieve the relevant data.
Prefer a complete overview? No problem! Simply leave the category unselected to export all tickets, regardless of their type. Save time, optimize your organization, and simplify your data analysis with this new feature!
Provide details discreetly
Clarifying a request without informing the requester
Responses to “hidden questions” are not visible to the requester. They allow you to communicate more efficiently internally.
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