franchise concept

Becoming a franchisor. An ambitious but accessible choice.

Franchising is a business model that appeals to many entrepreneurs, particularly because of its favorable legal status and the opportunity to rapidly expand their business. The number of franchisors and franchisees continues to grow, and in 2020, this market generated 63.8 billion euros in revenue. It’s only natural, then, that many entrepreneurs are interested in this model and want to become franchisors. Are you an entrepreneur? Do you want to give your business concept new momentum by expanding through franchising? Do you have a unique approach to your industry? Do you want to launch your concept as a franchise but don’t know how to proceed? What steps should you take? How should you get organized? We’ll tell you more in this article. 1. Conduct a pilot phase “Franchising is the art of excelling at replicating averages.” The franchise system involves duplicating a concept that works across one or more locations. Before beginning the rollout, you must first test your concept in a real-world setting using at least one pilot location. This prototype will serve as a model for replicating your concept, so it’s essential that it accurately reflects what you want to convey. This pilot phase, conducted at at least one location over a minimum period of two years, must demonstrate and prove the economic profitability and viability of your project. The key is to test and refine in order to replicate more effectively! It is essential that your concept be not only viable but also original and innovative. This pilot unit will serve as your benchmark: it acts as your showcase, for presenting your concept to future franchisees or investors, for example. It can also be used as a training site for your franchisees and their staff. Is your prototype imperfect? Be patient and keep testing, because once the process is underway, it will be difficult to go back. It’s essential to follow all the steps and document the processes, as you’ll be compiling all these elements into the famous “Bible”: your operations manual.     At the end of this experimental phase at this pilot location or these pilot locations, and if you’ve determined that your concept is replicable, you can draft your business plan: one for the network headquarters and one for a typical location. 2. Developing a Business Plan Drafting the business plan is an essential step; this document is crucial and will be of great use to you in presenting your project and convincing your future partners, financial investors, and franchisees. In fact, more and more franchisors are turning to investment funds to grow faster than their competitors, particularly in emerging or hyper-competitive markets where establishing themselves as the market leader is a major advantage. It is also a way to create value for your brand. Before or alongside developing this business plan, you’ll need to conduct market research to determine whether your project has a potential market and, most importantly, to identify the originality and uniqueness of your concept compared to existing players—your future competitors. This will allow you to assess your market potential and position your business. This market research should help you determine the maximum number of locations you can establish in a given country or region. Institutions specializing in franchising, such as the agency Territoires et Marketing, have been industry leaders for several decades and are virtually indispensable for developing this strategy (see https://www.territoires-marketing.fr/ for more information). There is no single template for a business plan, but since it will serve as your presentation document, it must include the essential elements needed to understand your project: Project description: market research, communication strategy, competitive analysis… Financial information: your business model, projected balance sheet, financing plan, necessary investments… 3. Drafting the Required Documentation As mentioned earlier, the franchise model can be very attractive to franchisors and franchisees, but regulations require the drafting of three main documents: the Pre-Contractual Information Document (DIP), the franchise agreement, and the operations manual. The Pre-Contractual Information Document This document is required by the Doubin Act of December 31, 1989. It obligates the franchisor to provide the DIP to the candidate before the franchise agreement is signed. Without it, the agreement will be null and void. It must contain certain mandatory elements, such as the company and brand profile, the brand’s history, information on the franchise agreement, and a national market study. The Franchise Agreement It incorporates the elements listed in the PID and defines the rights and obligations of the parties.It must be signed at least 21 days after the DIP. It includes essential information: the term of the agreement, the conditions for its renewal, the terms for the transfer of the franchisor’s know-how, the terms of assistance provided to the franchisee, the confidentiality clause, and other exclusive clauses. The Operations Manual It brings together the franchisor’s entire body of know-how. It serves as a tool for development, training, operations management, legal evidence, and certification. It is the result of the franchisor’s experience. It is therefore a true point of reference for every franchisee. The manual enables your franchisees to implement your methods and procedures in order to replicate your concept. It must therefore include your recipe for success, namely: your history, the concept’s idea, marketing elements, recipes, store layouts, and more. It is governed by three golden rules: it must be secret (confidential), substantial, and clearly identified. 4. Communicate and Recruit Franchisees Once your concept is ready to be replicated and all your documents have been formalized and drafted, all that’s left is to launch your marketing efforts and promote your brand to future franchisees and potential customers. If possible, you should use a digital solution that[…]

Franchise management software

How to choose your franchise management software?

Vous vous posez des questions concernant votre développement ou votre organisation et management d’enseigne ? L’utilisation d’un logiciel de gestion de franchise peut vous être utile. Le modèle de franchise veut que vous soyez en contact permanent avec vos franchisés tout en leur laissant de l’autonomie. Avec des outils différents, il peut être complexe d’échanger les informations simplement et rapidement. En utilisant plusieurs outils, l’information peut se perdre, nous manquons d’efficacité car il faut être en mesure de compléter et compiler plusieurs dossiers rapidement. De même, comment communiquer toutes les informations au bon interlocuteur et qu’il les a bien reçues. Dans la même logique, l’utilisation de plusieurs outils pour le franchiseur peut être complexe et significative de perte de temps se demande où chercher l’information, quel canal de communication privilégier. Vous l’aurez compris, afin de ne pas perdre d’argent, ni de temps, il faut pouvoir centraliser toutes les actions à partir d’un même et unique endroit. Quelle(s) solution(s) utiliser ? Quels sont les avantages ? Pour répondre à toutes ces questions, il faut privilégier l’utilisation d’un logiciel de gestion de franchise. Il existe deux types de logiciel de gestion de franchise : Le logiciel dit « classique » qui est installé sur votre ordinateur à l’instar des logiciels de bureautique (comme la suite Microsoft Office)& et les logiciels SaaS (Software As A Service) qui sont disponibles à partir de n’importe quel ordinateur et qui ont l’avantage d’être simple d’utilisation et mis à jour quotidiennement. Ce type de logiciel n’a pas pour vocation de remplacer vos logiciels métiers, comme votre système de caisse par exemple, mais plutôt d’être complémentaire et de jouer un rôle centrale de votre suivi d’activité au quotidien et dans celui de votre réseau de franchisés. concernant son utilisation sont nombreux mais revenons sur les principaux : Les avantages Un véritable gain de temps L’utilisation d’une solution tout-en-un avec un paramétrage complet vous permettra d’être efficace et ne pas perdre de temps au quotidien. L’envoi de mail, la transmission d’informations/ documents, vos rapports de visite, vos reportings… Tout peut se faire en quelques clics depuis une même et unique plateforme. Il n’est donc plus utile de multiplier le nombre d’outils. Centralisation de vos données et meilleur suivi Le fait d’utiliser une plateforme comme principal point d’ancrage est un avantage, car cela vous garanti ainsi un meilleur suivi : de la provenance de vos candidats (de quelle source ils proviennent), de vos KPI, de vos échanges, de la consultation de vos documents… Le fait que toute votre donnée soit centralisée permet également de respecter la conformité juridique. En effet, grâce au suivi des échanges et des documents envoyés, vous pourrez prouver le respect de la réglementation en cas de litige avec le franchiseur ou en cas de contrôle. Économies garanties Bien sûr, les économies sont conditionnées par la solution que vous allez choisir, car les tarifs sont plus ou moins variables, pouvant aller du simple au triple. En revanche, l’avantage d’utiliser une unique plateforme comme celle de Cerca ex Franchise On Cloud vous permettra de suivre correctement vos dépenses et d’utiliser, donc de payer, uniquement ce qui vous ait utile. Il n’est pas nécessaire d’utiliser plusieurs outils si vous ne vous servez que quelques fonctionnalités dans chacun d’entre eux. Pourquoi choisir Cerca ex Franchise On Cloud ?  Vos objectifs Votre objectif étant de se développer à moindre coût tout en respectant la réglementation, Cerca ex Franchise On Cloud l’a bien compris. Forts de nos 9 ans d’expérience et leader des logiciels de gestions de franchise, nous nous sommes saisis de vos enjeux et ne cessons de développer de nouvelles fonctionnalités pour vous accompagner dans le développement de votre activité et le management de votre enseigne. Nos solutions Notre logiciel de gestion de franchise dispose de plus de 250 fonctionnalités pour vous permettre ainsi qu’à vos franchisés de gagner du temps dans vos échanges au quotidien. Par exemple, notre module CRM vous permettra de développer votre réseau de manière automatisée, nous nous connectons aux sites spécialisés de la franchise pour faire remonter les candidats à l’ouverture d’une franchise. Notre module animation permettra de créer des rapports de visite personnalisés et d’établir des plans d’actions efficaces pour le suivi des franchisés via vos animateurs. D’autres fonctionnalités, telles que les, vous avez des spécificités métiers qui demandent un développement particulier ? Vous pourrez en discuter avec l’équipe projet qui vous sera dédiée. Notre plateforme collaborative tout-en-un 100% web, disponible avec un abonnement tout compris comprenant les mises à jour et nouveautés. La tarification est basée sur le nombre d’implantations et de modules avec un nombre d’utilisateurs illimités. Enfin, l’interface est personnalisée en fonction de vos habitudes et respecte votre charte graphique. La plateforme Cerca ex Franchise On Cloud vous permettra de gérer votre enseigne avec efficacité. Afin de vous proposer des services au plus près de vos besoins, nous travaillons en partenariat avec des experts métiers tels que la Fédération Française de la Franchise ou encore Franchise Print. Scalez votre franchise avec Cerca ✨ Ces articles peuvent vous intéresser : 6 indicateurs pour une vue synthétique de vos rapports de visite Cerca a passé une superbe rentrée !

Candidate recruitment

Franchisors, what tools do you use to recruit? - Cerca

Are you looking to expand your franchise network? Not sure which channels to use for recruitment? Which ones are the most effective? What strategies should you implement? We’ll answer your questions. The Different Channels for Recruitment Until recently, recruitment channels were mainly specialized media outlets, specialized websites—such as the Observatoire de la Franchise or Toute la Franchise—as well as trade shows focused on franchising and entrepreneurship. The advantage of these sites and trade shows is that they quickly generate a significant volume of leads due to their high profile. However, this year, we’ve seen that there’s a limit to this approach, and without in-person professional meetings, some franchisors may struggle to recruit. This is why social media can be an asset and an indispensable tool for your growth. Key figures* 28% of French people start their own business; 4 out of 10 want to do so through a franchise * Source: 17th annual survey by the FFF and Banque Populaire – 2020 Find Your Future Franchisees Through Social Media Social media, particularly LinkedIn, allows you to target potential franchisees whose plans aren’t yet fully developed or who aren’t even aware that you exist. When you’re looking for new franchise candidates, you’re primarily seeking future business leaders with an entrepreneurial spirit.  To attract them, communication is key. Yes, but what should you focus on? Above all, you need to highlight who you are, promote your “employer brand,” and provide insights into your business concept and its history. Don’t hesitate to highlight your franchisees’ success stories. You can also post job openings directly on your brand’s social media channels. Another advantage of using social media is the ability to measure results—and thus costs—by implementing tracking tools. Another advantage of social media is the ability to target your search to a specific geographic area. Are you looking for a franchisee in the Pau area and within a 20-kilometer radius? You can advertise on social media exclusively within this area of interest, ultimately making your efforts more effective. Some figures: We’ve found that the cost per lead who requests an application packet is approximately 30 euros on Facebook and 150 euros on LinkedIn (note that these averages vary significantly depending on the size of the franchise, the industry, and the required investment). But LinkedIn, which attracts more qualified candidates, achieves better conversion rates beyond this initial outreach stage. One thing is certain: steer clear of agencies that promise you specific results upfront. The key to success lies in A/B testing. Test! Test! Test again! Optimizing Your Recruitment Process with the Right Tools What should you do once you’ve captured their attention? You need to develop a communication plan tailored to your industry and your target audience. It’s essential to build trust from the very beginning of the relationship.  The candidate journey itself—the number of steps, their content, the documents provided, and the pace and progression of the journey—plays a major role in your results. Cerca ex Franchise On Cloud offers several essential features to help you optimize your franchise recruitment.   From the very start of the process, candidates are immersed in the brand’s world—thanks in part to a customized scenario, a personal candidate portal, and adherence to your brand guidelines.   From a single location, you can view all your candidates and their backgrounds, track their progress through the process in real time, and exchange documents with them directly through the same platform. This makes managing your candidates simpler and more efficient.  If you’d like support from franchise experts, contact us today. Want to try our solution? Take advantage of a 30-day free trial! You might be interested in these articles: 71 % New Features for 2016 Chosen by Our Clients Adopt an LMS Platform to Transform Your Network’s Training

ovh

Fire at OVH and loss of data: Franchise On Cloud guarantees high availability!

Fire at OVH and Data Loss With Cerca ex Franchise On Cloud, High Availability Guaranteed! OVH fire, data deletion for many companies... Franchise On Cloud clients were even happier and more relieved to discover our High Availability hosting solution, which makes such a catastrophic scenario impossible. And you, do you know what high availability is? Discover the benefits of this technology in 2 minutes. Check if your current software provider offers you such security. High availability and no risk of suffering a fire like OVH. Contact our teams to learn more. Want to know more about how we use our servers? Our article on security will give you more information, as will our Success Guaranteed page! https://youtu.be/8uQGnEo4n4w https://youtu.be/L5EUH6MoEvc https://youtu.be/xKpK87xkv8I These articles may interest you: How should a franchise network facilitate local communication? New Cerca Interface: Customize your homepage

ISO 9001

ISO 9001: Our quality certification renewed for the third year running

ISO 9001 Our quality certification renewed for the third consecutive year Today, at Cerca ex Franchise On Cloud, the whole team was on deck for the ISO 9001 audit. The purpose of this audit: to verify the application of our ISO 9001 quality policy, the compliance of continuous improvement processes, and adherence to GDPR rules for both the "Software Publisher" and "Training Organization" scopes. Result: 0 non-conformities. A score of 20/20. Why be ISO 9001 certified for franchise management software? This certification is not just a label; it is above all the investment of all our employees to provide an optimal user experience to our many clients and enable them to develop their brand with ambition and success. Thank you to our employees for their investments. Thank you to our customers for their trust. You may be interested in these articles: UCAR chooses Franchise On Cloud New Cerca Interface: Personalize your knowledge base