Franchise management software

How to choose your franchise management software?

Vous vous posez des questions concernant votre développement ou votre organisation et management d’enseigne ? L’utilisation d’un logiciel de gestion de franchise peut vous être utile. Le modèle de franchise veut que vous soyez en contact permanent avec vos franchisés tout en leur laissant de l’autonomie. Avec des outils différents, il peut être complexe d’échanger les informations simplement et rapidement. En utilisant plusieurs outils, l’information peut se perdre, nous manquons d’efficacité car il faut être en mesure de compléter et compiler plusieurs dossiers rapidement. De même, comment communiquer toutes les informations au bon interlocuteur et qu’il les a bien reçues. Dans la même logique, l’utilisation de plusieurs outils pour le franchiseur peut être complexe et significative de perte de temps se demande où chercher l’information, quel canal de communication privilégier. Vous l’aurez compris, afin de ne pas perdre d’argent, ni de temps, il faut pouvoir centraliser toutes les actions à partir d’un même et unique endroit. Quelle(s) solution(s) utiliser ? Quels sont les avantages ? Pour répondre à toutes ces questions, il faut privilégier l’utilisation d’un logiciel de gestion de franchise. Il existe deux types de logiciel de gestion de franchise : Le logiciel dit « classique » qui est installé sur votre ordinateur à l’instar des logiciels de bureautique (comme la suite Microsoft Office)& et les logiciels SaaS (Software As A Service) qui sont disponibles à partir de n’importe quel ordinateur et qui ont l’avantage d’être simple d’utilisation et mis à jour quotidiennement. Ce type de logiciel n’a pas pour vocation de remplacer vos logiciels métiers, comme votre système de caisse par exemple, mais plutôt d’être complémentaire et de jouer un rôle centrale de votre suivi d’activité au quotidien et dans celui de votre réseau de franchisés. concernant son utilisation sont nombreux mais revenons sur les principaux : Les avantages Un véritable gain de temps L’utilisation d’une solution tout-en-un avec un paramétrage complet vous permettra d’être efficace et ne pas perdre de temps au quotidien. L’envoi de mail, la transmission d’informations/ documents, vos rapports de visite, vos reportings… Tout peut se faire en quelques clics depuis une même et unique plateforme. Il n’est donc plus utile de multiplier le nombre d’outils. Centralisation de vos données et meilleur suivi Le fait d’utiliser une plateforme comme principal point d’ancrage est un avantage, car cela vous garanti ainsi un meilleur suivi : de la provenance de vos candidats (de quelle source ils proviennent), de vos KPI, de vos échanges, de la consultation de vos documents… Le fait que toute votre donnée soit centralisée permet également de respecter la conformité juridique. En effet, grâce au suivi des échanges et des documents envoyés, vous pourrez prouver le respect de la réglementation en cas de litige avec le franchiseur ou en cas de contrôle. Économies garanties Bien sûr, les économies sont conditionnées par la solution que vous allez choisir, car les tarifs sont plus ou moins variables, pouvant aller du simple au triple. En revanche, l’avantage d’utiliser une unique plateforme comme celle de Cerca ex Franchise On Cloud vous permettra de suivre correctement vos dépenses et d’utiliser, donc de payer, uniquement ce qui vous ait utile. Il n’est pas nécessaire d’utiliser plusieurs outils si vous ne vous servez que quelques fonctionnalités dans chacun d’entre eux. Pourquoi choisir Cerca ex Franchise On Cloud ?  Vos objectifs Votre objectif étant de se développer à moindre coût tout en respectant la réglementation, Cerca ex Franchise On Cloud l’a bien compris. Forts de nos 9 ans d’expérience et leader des logiciels de gestions de franchise, nous nous sommes saisis de vos enjeux et ne cessons de développer de nouvelles fonctionnalités pour vous accompagner dans le développement de votre activité et le management de votre enseigne. Nos solutions Notre logiciel de gestion de franchise dispose de plus de 250 fonctionnalités pour vous permettre ainsi qu’à vos franchisés de gagner du temps dans vos échanges au quotidien. Par exemple, notre module CRM vous permettra de développer votre réseau de manière automatisée, nous nous connectons aux sites spécialisés de la franchise pour faire remonter les candidats à l’ouverture d’une franchise. Notre module animation permettra de créer des rapports de visite personnalisés et d’établir des plans d’actions efficaces pour le suivi des franchisés via vos animateurs. D’autres fonctionnalités, telles que les, vous avez des spécificités métiers qui demandent un développement particulier ? Vous pourrez en discuter avec l’équipe projet qui vous sera dédiée. Notre plateforme collaborative tout-en-un 100% web, disponible avec un abonnement tout compris comprenant les mises à jour et nouveautés. La tarification est basée sur le nombre d’implantations et de modules avec un nombre d’utilisateurs illimités. Enfin, l’interface est personnalisée en fonction de vos habitudes et respecte votre charte graphique. La plateforme Cerca ex Franchise On Cloud vous permettra de gérer votre enseigne avec efficacité. Afin de vous proposer des services au plus près de vos besoins, nous travaillons en partenariat avec des experts métiers tels que la Fédération Française de la Franchise ou encore Franchise Print. Scalez votre franchise avec Cerca ✨ Ces articles peuvent vous intéresser : 6 indicateurs pour une vue synthétique de vos rapports de visite Cerca a passé une superbe rentrée !

Candidate recruitment

Franchisors, what tools do you use to recruit? - Cerca

Are you looking to expand your franchise network? Not sure which channels to use for recruitment? Which ones are the most effective? What strategies should you implement? We’ll answer your questions. The Different Channels for Recruitment Until recently, recruitment channels were mainly specialized media outlets, specialized websites—such as the Observatoire de la Franchise or Toute la Franchise—as well as trade shows focused on franchising and entrepreneurship. The advantage of these sites and trade shows is that they quickly generate a significant volume of leads due to their high profile. However, this year, we’ve seen that there’s a limit to this approach, and without in-person professional meetings, some franchisors may struggle to recruit. This is why social media can be an asset and an indispensable tool for your growth. Key figures* 28% of French people start their own business; 4 out of 10 want to do so through a franchise * Source: 17th annual survey by the FFF and Banque Populaire – 2020 Find Your Future Franchisees Through Social Media Social media, particularly LinkedIn, allows you to target potential franchisees whose plans aren’t yet fully developed or who aren’t even aware that you exist. When you’re looking for new franchise candidates, you’re primarily seeking future business leaders with an entrepreneurial spirit.  To attract them, communication is key. Yes, but what should you focus on? Above all, you need to highlight who you are, promote your “employer brand,” and provide insights into your business concept and its history. Don’t hesitate to highlight your franchisees’ success stories. You can also post job openings directly on your brand’s social media channels. Another advantage of using social media is the ability to measure results—and thus costs—by implementing tracking tools. Another advantage of social media is the ability to target your search to a specific geographic area. Are you looking for a franchisee in the Pau area and within a 20-kilometer radius? You can advertise on social media exclusively within this area of interest, ultimately making your efforts more effective. Some figures: We’ve found that the cost per lead who requests an application packet is approximately 30 euros on Facebook and 150 euros on LinkedIn (note that these averages vary significantly depending on the size of the franchise, the industry, and the required investment). But LinkedIn, which attracts more qualified candidates, achieves better conversion rates beyond this initial outreach stage. One thing is certain: steer clear of agencies that promise you specific results upfront. The key to success lies in A/B testing. Test! Test! Test again! Optimizing Your Recruitment Process with the Right Tools What should you do once you’ve captured their attention? You need to develop a communication plan tailored to your industry and your target audience. It’s essential to build trust from the very beginning of the relationship.  The candidate journey itself—the number of steps, their content, the documents provided, and the pace and progression of the journey—plays a major role in your results. Cerca ex Franchise On Cloud offers several essential features to help you optimize your franchise recruitment.   From the very start of the process, candidates are immersed in the brand’s world—thanks in part to a customized scenario, a personal candidate portal, and adherence to your brand guidelines.   From a single location, you can view all your candidates and their backgrounds, track their progress through the process in real time, and exchange documents with them directly through the same platform. This makes managing your candidates simpler and more efficient.  If you’d like support from franchise experts, contact us today. Want to try our solution? Take advantage of a 30-day free trial! You might be interested in these articles: 71 % New Features for 2016 Chosen by Our Clients Adopt an LMS Platform to Transform Your Network’s Training

Search for new clients for Franchise On Cloud

Franchise On Cloud has once again delivered!

New Clients in April During the month of April, Cerca ex Franchise On Cloud welcomed 6 new brands! These brands come from a variety of backgrounds. Who are they? We’ll introduce them to you by industry. Here they are: Optimize 360 Services With its expertise in 360° web marketing, Optimize 360 supports its clients—including independent professionals, groups of independent professionals, and microbusinesses and SMEs—across a wide range of areas to meet their digital needs: Search Engine Optimization (SEO), Search Engine Advertising (SEA), Social Media Strategy (SEM), and even issues related to online reputation. Food Industry: Maison Bécam Bakeries The Maison Bécam bakeries were founded in 2005; formerly known as Jardin des Saveurs, they are now a leader in their field. In fact, they have won various awards in recognition of their hard work: The TALMELIER D’OR in 2005, the highest honor awarded in the Maine-et-Loire department; and several first-place prizes in various competitions, such as the French Traditional Bread Contest and the Sweet, Savory, and Snack Bread Contest. The bakeries offer their customers a variety of artisanal products that have made them well-known. Bioburger Bioburger was founded by two friends, Anthony Darré and Louis Frack, in 2011. The brand offers high-quality organic burgers. As a socially responsible brand, it has eliminated all plastic packaging, replacing it with compostable and composted materials. The chain has nine restaurants: in Paris (Passage Choiseul, Rue de la Victoire, Montorgueil, Les Gobelins, La Défense, Montparnasse, Le Marais, Batignolles) and one in Nantes. Specialty Retailers AG+Energies AG+Energies was founded in 2008 and is led by Grégory Armengaud. The company specializes in heating and air conditioning and offers installation services, 24-hour diagnostic and repair services, and maintenance contracts. It serves more than 300 clients annually. The company excels in its professional and personal service, as well as its responsiveness. Its goal is to help clients save energy and provide them with added comfort. Bobiclou Bobiclou guides customers from start to finish in choosing their new electric bike. More than 30 different models of electric bikes are available for a free test ride. There’s something for every taste, every riding style, every budget, and every body type. In addition to electric bikes, the company also provides a full range of maintenance services for road bikes, mountain bikes, hybrid bikes, city bikes, BMX bikes, and children’s bikes. Hygena Hygena operates in the kitchen and bathroom market. To ensure a successful kitchen project, the company uses its website—which features a 3D design tool—and its network of franchisees and remote designers. Are you interested and want to learn more about these brands?  Feel free to click on the various links leading to their official websites. More and more franchise networks are choosing Franchise On Cloud to optimize their network management. Still on the fence? Discover the networks that placed their trust in Cerca (formerly Franchise On Cloud) in March. And what solutions do you use? Scale your franchise with Cerca ✨ You might be interested in these articles: Zoom is now available for your video conferences! Microsoft Teams video conferencing is now available on the Franchise On Cloud platform

franchise management software

A feature you won't want to miss: "Tracking exchanges".

Tired of jotting down your interactions with your franchisees (phone calls, emails, meetings) on a slip of paper that you'll lose within minutes? Do you struggle to measure the frequency of contacts between a franchisee and headquarters? Cerca ex Franchise On Cloud makes your life easier with its new "Interaction Tracking" feature, available on your platform (and soon on the mobile app). Keep a record of the most important calls in under 10 seconds for yourself... and all your colleagues. But how does it work? You've just finished a phone call and want a written record; simply click the first button on your platform, on the far left. Once you've done that, a window will appear to log this new interaction. To validate this entry, just enter the location name, the contact person, the date... Once the information is entered, click "create interaction." The different interactions will be listed on the location's file. You can also compare the calls from different locations using a summary graph. What does this feature offer you? Better traceability A graphical overview of all interactions over a given period. Communication transparency Do you like this feature? Try it now! Also, discover the Challenge feature. These articles might interest you: How to retain your franchisees? Cerca ex Franchise on Cloud – A look back at our 2022

Search ex-franchise on cloud

Cerca ex Franchise On Cloud continues its expansion

Cerca ex Franchise On Cloud is a leader in web-based solutions for managing franchise and partner retail chains. More than 150 franchisors worldwide trust us. The company is constantly growing. As proof, in March 2021, we were pleased to welcome seven new brands. Depil&Young; Depil&Young; is a French brand founded in 2015 by two professionals—one from the franchise industry and the other from the beauty industry. It already has several specialized centers located throughout the country. Their expertise lies in hair removal, body contouring, and facials, for which they use various technologies and natural French products. Signorizza Signorizza is the perfect place to enjoy a pizza and savor Italian cuisine in a friendly atmosphere. The vibrant, Italian-inspired pizzas are baked in wood-fired ovens, giving them an incomparable flavor. The restaurant offers a variety of reimagined Italian dishes and delicious pizzas with unique toppings.  Néogys Néogys began its journey in 2015. The company observed that businesses—whether micro-enterprises or SMEs—do not always have the necessary resources to hire human resources experts. That is why the company developed—similar to what exists in large SMEs and mid-sized companies—an HR service that operates across all departments. This allows business owners to turn to NÉOGYS for guidance, advice, and support on any topic they need assistance with. La Main Tendue LMT Services is a franchise network of personal care services specializing in supporting older adults and/or people with disabilities as they age. The goal is to help older adults remain in their own homes in good health, ensuring their independence for as long as possible by offering preventive services, such as meal delivery and telecare, to make the beneficiary’s living environment safer. La Main Tendue offers a comprehensive range of services covering all aspects of in-home care: Personal hygiene assistance, Help getting in and out of bed, Meal delivery, Home maintenance, Telecare, Meal assistance, Nutritional support, Housekeeping and ironing.  Home Staging Experts Home Staging Experts operates in the real estate and home staging market with a network of several dozen partner companies. The company has successfully developed and refined an effective, packaged, high-quality, and consistent “home staging” service. It joined the Avéo Group in 2018.  Wefit.Club Wefit.Club is a network of gyms and fitness centers offering various group class concepts such as Les Mills (Body Attack, Body Combat, RPM, etc.) and Wefit.Club (abs and glutes, CrossTraining, etc.). Each gym offers group classes and high-quality equipment, while maintaining a close relationship with its members. ELTON CUISINES ELTON CUISINES draws inspiration from its clients’ personalities to unlock a space’s potential and transform it into a true living space and hub for social interaction. The kitchen architects and designers—known as “Personal Kitcheners”—work closely with their clients to bring their kitchen visions to life. With locations in Paris and Lyon, ELTON designs high-end kitchens that combine elegant lines, functional storage, a variety of colors, and optimized comfort. The different kitchen layouts offered include: L-shaped kitchens, U-shaped kitchens. Are you interested and want to learn more about these brands? Feel free to click on the various links that redirect to their official websites. For more information on the brands that joined us in February, check out our article: New Brands in February Visit our customer testimonials page to see what our customers are saying about us. Scale your franchise with Cerca ✨ You might be interested in these articles: 71 %—2016 innovations chosen by our customers Studio Comme J’aime chooses Franchise On Cloud

ovh

Fire at OVH and loss of data: Franchise On Cloud guarantees high availability!

Fire at OVH and Data Loss With Cerca ex Franchise On Cloud, High Availability Guaranteed! OVH fire, data deletion for many companies... Franchise On Cloud clients were even happier and more relieved to discover our High Availability hosting solution, which makes such a catastrophic scenario impossible. And you, do you know what high availability is? Discover the benefits of this technology in 2 minutes. Check if your current software provider offers you such security. High availability and no risk of suffering a fire like OVH. Contact our teams to learn more. Want to know more about how we use our servers? Our article on security will give you more information, as will our Success Guaranteed page! https://youtu.be/8uQGnEo4n4w https://youtu.be/L5EUH6MoEvc https://youtu.be/xKpK87xkv8I These articles may interest you: How should a franchise network facilitate local communication? New Cerca Interface: Customize your homepage

Franchise king

Franchise Business Club organizes "Les As de Cœur de la Franchise 2021" competition

The 2021 Franchise Heart Aces The 2021 Franchise Heart Aces, organized by Franchise Business Club, reward solidarity franchisees and franchisors: LA PIZZA DE NICO and LA MAIN TENDUE. Cerca ex Franchise On Cloud, a member of the Jury alongside Me Frédéric Fournier from the Redlink firm, David Borgel from Flag Franchise, Me Jean-Baptiste Gouache from the Gouache firm, under the Presidency of Jean Samper, President of Franchise Business Club, selected these two brands for their solidarity actions. The Franchise Business Club Awards Ceremony The Franchise Business Club Awards Ceremony will take place on March 26 at 2:30 PM via videoconference. La Pizza de Nico deserves the title of 2021 Franchise Heart Ace for its actions in favor of students during this pandemic period (several hundred pizzas offered and over 1000 pizzas distributed in connection with its customers). LMT La Main Tendue is the 2021 Franchise Heart Ace thanks to its continuous actions to keep the elderly healthy in their homes, especially during lockdown periods. You can compete for the next 2021 edition by contacting Franchise Business Club. These articles may interest you: New Cerca Interface: Customize your knowledge base Our 6 good reasons to use franchise management software

network challenges

Challenge: Boost your sales animation with this feature available at Cerca ex Franchise On Cloud

Boost Your Engagement with Challenges For a franchisor and its network of franchises or branches, it’s essential not only to monitor business activity but also to launch challenges for its retail locations, so they can continue to improve their performance. We understand that managing your network by choosing the right tools and methods—ones that help you stay efficient and organized—isn’t always easy.  This is especially true during a health crisis, when it’s even more difficult to stay in touch with your locations. These tools not only help you maintain that connection but also keep them motivated and engaged—and ensure they feel supported. A franchisor has certain responsibilities, notably the obligation to provide support and share know-how. This “engagement” module and “challenge” feature, among other things, allow you to fulfill this obligation.  With this in mind, we’ve rolled out a feature on your Franchise On Cloud platform. This feature is very useful for boosting the motivation of field teams and improving point-of-sale results by engaging employees. What does this “challenge” feature allow you to do? The challenge feature allows you to: Energize your sales challenges Ensure better management and tracking Establish a leaderboard Set a deadline Target challenge participants (everyone, location groups, or work groups) Other benefits include making your sales campaigns—and ultimately your challenges—more engaging to roll out. Setting them up is very quick. With just three clicks, you can create an unlimited number of challenges: set the duration, the registration deadline, the title, the target audience, and the description. You can also specify the number of winners and the number of participants who will appear in the leaderboard. These features will help you energize your sales campaigns while engaging your stores. It’s important to continuously monitor their activity and optimize their sales. Are you ready to take on the challenge? Are you ready to take on the challenge? And what about you—what methods and tools do you use at your franchise location to organize sales challenges? Do you want to energize your network’s promotional activities? What better way than to organize challenges to get your franchisees on board? Other resources and tools are available to you on your Franchise On Cloud collaborative platform.  Scale your franchise with Cerca ✨ You might be interested in these articles: October 2025: Over 40 New Features on the Cerca Platform The 9 Mistakes to Avoid When Setting Up a CRM or Franchise Extranet

Search ex-franchise on cloud

February: These brands chose Cerca (formerly Franchise On Cloud)

Un mot reflète parfaitement le mois de Février : Nouveauté ! Cerca ex Franchise On Cloud ne cesse de se développer et d’offrir les solutions digitales dont ont besoin les enseignes de franchise. Nous sommes ravis d’accueillir ces enseignes dans la communauté Cerca ex Franchise On Cloud : Autour de Bébé Autour de Bébé a été créée en 1977 par la société SAGAM. L’enseigne compte 110 magasins de puériculture indépendants. Elle propose, à travers ses boutiques pour bébé et son site internet, différents produits tels que : poussette, siège auto, chambre bébé, biberon, etc. My Little Warung My Little Warung est spécialisée dans la cuisine traditionnelle, authentique et rapide. Elle propose des recettes typiques des warungs (petits restaurants de plage ou de rue ou des mères de familles cuisinent des plats traditionnels avec des ingrédients locaux), cuisinées au wok ou mijotées. Ces plats proviennent de différents endroits comme Bali, Vietnam, Cambodge, Thaïlande… Le concept est né grâce à 3 amis à la suite d’un séjour en Indonésie. Le premier restaurant est lancé en 2011 à Grenoble. A ce jour, l’enseigne compte environ 20 points de vente. Factory & Co Factory & Co est un concept de restauration rapide qui allie la cuisine new-yorkaise et l’excellence française. Le premier restaurant a été ouvert en 2009. L’idée est venue de Jonathan Jablonski, car il est un réel passionné de culture américaine. L’enseigne propose des aliments salés (burgers, american sandwiches…), sucrés (cheesecakes, muffins, cookies…) mais également un Coffee Shop & Juices (cafés de spécialités, Smoothies et Milkshake…) Chiffres clés : 2014 : date du lancement en franchise 21 implantations FHV – FRANCE HYGIENE VENTILATION FHV – FRANCE HYGIENE VENTILATION est spécialisée dans l’entretien, la réparation, la maintenance et le contrôle des systèmes de ventilation (VMC, hotte et climatisation). L’enseigne assure la qualité de l’air chez les professionnels et les particuliers. Elle a été créée en 2007. La franchise se lance en 2015. FHV – FRANCE HYGIENE VENTILATION Le 17.45 propose au client de composer sa planche de fromage et de charcuterie parmi plus de 40 produits du terroir. L’idée est venue de 3 amis. Dates clés : 2015 : Date de création du réseau Mars 2016 : Ouverture du 1er Atelier Octobre 2018 : Lancement du développement en franchise. Novembre 2019 : ouvre sa première franchise à Bordeaux Pour plus d’informations sur les enseignes qui nous ont rejoint le mois précédant, rendez-vous sur notre article : Les nouvelles enseignes de janvier. Scalez votre franchise avec Cerca ✨ Ces articles peuvent vous intéresser : C’est officiel. Franchise On Cloud devient Cerca. Rapport de visite : des outils statistiques pour une synthèse plus opérationnelle

ISO 9001

ISO 9001: Our quality certification renewed for the third year running

ISO 9001 Our quality certification renewed for the third consecutive year Today, at Cerca ex Franchise On Cloud, the whole team was on deck for the ISO 9001 audit. The purpose of this audit: to verify the application of our ISO 9001 quality policy, the compliance of continuous improvement processes, and adherence to GDPR rules for both the "Software Publisher" and "Training Organization" scopes. Result: 0 non-conformities. A score of 20/20. Why be ISO 9001 certified for franchise management software? This certification is not just a label; it is above all the investment of all our employees to provide an optimal user experience to our many clients and enable them to develop their brand with ambition and success. Thank you to our employees for their investments. Thank you to our customers for their trust. You may be interested in these articles: UCAR chooses Franchise On Cloud New Cerca Interface: Personalize your knowledge base